There is a huge extent of customization in case of a MICE trip in terms of destinations, hotel requirements, conference needs, sightseeingsto be covered, gala dinner venue, team building activities etc. Our prime focus is always to cater to our customers’ specificneeds and the intent is to delight the customer by always delivering more than promised by us/expected by them.
The experienced employees of the MICE business make sure that they function as a "travel consultant" to the client rather than being a "travel agent" to them. We believe that with our expertise, we are in a position to provide multiple options to our customers. This is especially true in case of clients who have a budget constraint. Once the client is provided with multiple options along withthe pros and cons for the same, they are in a much better position to take a decision regarding the destination as well as the services that they expect us to provide them
Put simply, we've been there. Unlike many other operators, our consultants regularly travel. They inspect hotels and participatein a wide range of activities on a regular basis. This first-hand experience ensures you receive a truly exceptional tailor-made travel service from your first enquiry through to your return home.
We are committed to provide quality service to our clients and we do not believe in any compromise on the same. We make sure that the experience that our clients get is of a greater value than the cost that they pay for it. If our cost is more than the competition, then there is ALWAYS a very h4 reason for the same (which could be better quality of hotels, better airlines, EXTRA inclusionsetc.). Our endeavor is to have our customers delighted by our services so that at all times, they feel that they have got something EXTRA than the worth of the currency that has been spent on it.
Over the last decade or so, the MICE industry has been booming. Companies are always looking out for new destinations for theincentive trips. Our endeavouris to be ahead of the competition at all times and product innovation is one way of doing that. We have promoted new destinations at different points of times which have traditionally never been thought of for a MICE trip. E.g. Jordan, Japan, Macau, Canada. Moreover, within the same destinations, we have managed to change the product mix by changing the venues for Gala Dinner (at cruise, Desert Safari etc.) or including some exotic sightseeingsor providing some out of the box team building activities or in any other way.